Qude Privacy Policy
Qude Wholesale — Mobile Application
This Privacy Policy describes how Qude Wholesale ("we," "our," or "us") collects, uses, and protects information when you use the Qude mobile application (the "App"). By installing or using the App, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information You Provide
When you register or use Qude, you may provide us with the following information:
- Full name
- Mobile phone number
- Email address
- Business name and registration details
- Business address (shop/store address, city, state, pin code)
- Government-issued identification documents (for verification)
- Bank account information (for payments and settlements)
1.2 Information Collected Automatically
When you use the App, we automatically collect:
- Device information (device model, operating system version, unique device identifiers)
- IP address
- App usage data and interactions
- Crash logs and diagnostic data
- Approximate location (based on IP or device settings, with your consent)
1.3 Information from SMS and Phone
The App may access SMS messages and phone state to:
- Auto-read OTP (one-time passwords) during login and verification
- Verify your phone number
This data is processed locally on your device and is not stored on our servers.
1.4 Camera and Photo Access
The App uses your camera and photo library to:
- Capture and upload product images
- Capture and upload identity documents for verification
- Scan QR codes
1.5 Location Data
With your permission, the App may access your location to:
- Show nearby stores and delivery availability
- Improve delivery routing
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process and fulfill orders
- Verify your identity and business credentials
- Facilitate payments and settlements
- Send you order updates, notifications, and customer service communications
- Improve our products, services, and user experience
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
3. Sharing of Your Information
We do not sell your personal information. We may share your information with:
- Service providers — vendors that help us operate, deliver, and improve our services (e.g., payment processors, cloud hosting, SMS delivery, analytics)
- Delivery partners — to fulfill your orders
- Legal authorities — when required by law, regulation, or legal process
- Business transfers — in the event of a merger, acquisition, or sale of assets
4. Data Security
We take reasonable measures to protect your information using industry-standard safeguards, including encryption in transit (HTTPS/TLS) and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your account and personal data
- Opt out of marketing communications
- Withdraw consent for optional permissions (camera, location, SMS)
To exercise these rights, contact us using the details below.
7. Permissions Used by the App
The App requests the following Android permissions:
- Internet — to communicate with our servers
- Camera — to capture images of products and documents
- Read/Write Storage — to save and upload images
- Location — to find nearby stores and enable delivery
- SMS (read) — to auto-fill OTP during verification
- Phone State — to verify device identity
- Notifications — to send you order updates
8. Children's Privacy
Qude is intended for business users and is not directed at children under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by other means. The "Last Updated" date at the top of this policy indicates when it was last revised.
10. Contact Us
Last Updated: June 1, 2026